Holiday mode from 7 to 17 August 2026 – details

Holiday mode from 7 to 17 August 2026 – what does this mean for our customers

During this period, the company operates with a very limited staff and on a significantly reduced scale. This has a considerable impact on the speed of our service and on some of the services we provide, including communication and order shipments.

If you need an urgent shipment of goods during this period, unfortunately we cannot guarantee it.

We apologize in advance for any inconvenience caused.

What limitations can be expected in order processing?

- orders for small products placed and paid for during this period will be shipped with a delay; in the worst case, only after 17 August 2026

- larger, combined or wholesale orders will not be processed during this period and their shipment will take place at the earliest after 17 August 2026

What communication limitations can be expected during this period?

- you can leave an e-mail message at any time. E-mail communication will continue to operate during this period, however the standard waiting time for a response will most likely be significantly extended.

- customer service and the equipment selection department continue to operate, but on a very limited basis and with a reduced number of employees.